Scot Mountain Holidays is committed to protecting and respecting your privacy.
We process personal information about customers, staff and representatives of other organisations. We may collect and process data about you as below:
You give us information about yourself by filling in forms on our site, downloaded from our site or by corresponding with us by phone, email or in person. This included information you provide to us in the course of booking an activity or service, making an enquiry, requesting marketing information or taking part in social media functions.
The information you give us may include your personal details, financial details, previous experience, health and dietary information.
In the case of an accident or near miss, personal details may be sought in the process of filling in report forms.
With regard to your visits to our website, we may automatically collect the following information about you for website analysis purposes:
We will use the information you give to us:
Your information will be shared with the following others, only as appropriate, depending on the nature of the service requested:
We may share relevant information about you with third parties including:
Customers – until requested otherwise except under our statutory obligations
Enquirers – for up to 2 years unless requested otherwise.
All information you provide to us digitally is stored securely in our customer management system (TourCMS).
Perosnal information supplied on paper is stored in lockable office storage.
We accept payments by cheque, cash, bank transfer or card.
If you pay for anything by credit/debit card card through our online booking system, your payment is facilitated by a Payment Card Industry (PCI) compliant payment gateway. All payments are secure and encrypted.
We operate an “opt in” system for processing your personal data for marketing purposes.
Our site may contain links to and from websites of other service providers. If you follow a link to any of these website, please note that these websites have their own data management policies and we do not accept any responsibility or liability for these policies.
The Data Protection Legislation give you the right to access information held about you. This can be done by writing to or emailing Scot Mountain Holidays